Privacy Policy

Last updated: May 6, 2026

This Privacy Policy explains how Dukany collects, uses, and protects user information when using our mobile application. Dukany is a B2B application that allows shops, retailers, and business customers to browse and purchase products from suppliers.

1. Information We Collect

We may collect the following information when you use Dukany:

• Name and contact information
• Phone number and email address
• Shop or business details
• Delivery address and order information
• Login and account information
• Device information such as device type, operating system, and app usage data

2. How We Use Information

We use collected information to:

• Create and manage user accounts
• Process and deliver product orders
• Contact users regarding orders, updates, or support requests
• Improve app performance and user experience
• Prevent fraud, abuse, or unauthorized access
• Comply with legal and business requirements

3. Orders and Business Data

Since Dukany is a B2B platform, we may collect business-related information such as shop name, business address, order history, purchased products, and transaction details. This data is used only to operate the service and support business transactions.

4. Data Sharing

We do not sell users' personal data. We may share necessary information with trusted service providers, delivery partners, suppliers, or technical partners only when required to complete orders, provide support, improve our services, or comply with legal obligations.

5. Data Security

We take reasonable security measures to protect user information from unauthorized access, loss, misuse, or disclosure. However, no electronic storage or internet transmission method is 100% secure.

6. Data Retention

We retain user data as long as necessary to provide our services, manage orders, resolve disputes, comply with legal obligations, and improve our business operations.

7. User Rights

Users may request access, correction, or deletion of their personal information by contacting us. Some data may be retained when required for legal, accounting, security, or business purposes.

8. Children’s Privacy

Dukany is intended for business users and is not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Services

Dukany may use third-party services such as analytics, hosting, payment, notification, or delivery services. These services may collect information according to their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

App Name: Dukany
Email: support@dukany.app