Privacy Policy

Application: o
Company: Odd LLC
Effective Date: [Insert Effective Date]

Odd LLC ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the o mobile application, website, and related services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, profile details.
• Location Information: Real-time and background location data to provide ride, delivery, and tracking services.
• Transaction Information: Ride history, delivery requests, payment details, and service preferences.
• Device Information: Device type, operating system, app version, IP address, and identifiers.
• Communication Data: Messages, support requests, and feedback you send to us.

2. How We Use Your Information

We use the information we collect to:

• Provide transportation, delivery, and logistics services.
• Match users with drivers, couriers, and service providers.
• Process bookings, requests, and related transactions.
• Improve app performance, security, and user experience.
• Send notifications related to rides, deliveries, account activity, and promotions.
• Respond to customer support requests and resolve disputes.
• Comply with legal obligations and enforce our terms.

3. Location Data

The o app may collect precise location data to enable core features such as booking rides, driver tracking, route calculation, delivery services, and safety features. Location data may be collected when the app is open and, where permitted and necessary, in the background.

4. Sharing of Information

We may share your information in the following cases:

• With drivers, couriers, or service providers to fulfill your ride or delivery request.
• With payment processors to facilitate transactions.
• With vendors and service providers who support app operations, analytics, hosting, or customer service.
• When required by law, regulation, legal process, or governmental request.
• To protect the rights, safety, and property of users, Odd LLC, or others.
• In connection with a merger, acquisition, financing, or sale of company assets.

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and applicable laws.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account or personal data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

8. Children's Privacy

Our services are not intended for children under the age required by applicable law. We do not knowingly collect personal information from children without proper authorization.

9. Third-Party Services

The app may include links to or integrations with third-party services, such as maps, payment gateways, analytics providers, or customer support tools. We are not responsible for the privacy practices of third parties.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. By using the app, you consent to such transfer, storage, and processing, subject to applicable legal protections.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the app after changes become effective means you accept the updated policy.

12. Contact Us