Skill Zone Education

• This policy applies to the Skill Zone Education website and mobile application (the “Platform”).
• If you do not agree with this policy, please stop using the Platform.

We may collect the following categories of data depending on how you use the Platform:

• Account & Profile Data: name, email address, phone number, password (stored securely), profile image (if provided).
• Payment & Subscription Data: purchase status, subscription type, payment confirmation, invoices/receipts (we do not store full card details if payments are handled by third-party providers).
• Usage Data: app interactions, pages/screens visited, feature usage, logs, and diagnostic data.
• Device Data: device model, operating system version, language, app version, unique identifiers where applicable.
• Content Data: course progress, quiz results, assignments, messages or files you upload if the Platform supports uploads.
• Support Data: information you share when contacting support (email/phone/issue details).

• To create and manage your account and provide access to courses and features.
• To process subscriptions, confirm payments, and provide invoices/receipts.
• To personalize content, improve learning experience, and track course progress.
• To provide customer support and respond to your requests.
• To improve the Platform, fix bugs, and enhance security.
• To send important updates (e.g., policy changes, service notices). Marketing messages are only sent where permitted and you can opt out when applicable.

Depending on your location and applicable law, we process personal data based on one or more of the following: contract necessity (to provide services), consent (where requested), legitimate interests (platform improvement and security), and legal obligations (financial or regulatory requirements).

We do not sell your personal data. We may share data only as needed with:

• Payment providers to process transactions and confirm purchases.
• Hosting / infrastructure providers to operate and maintain the Platform.
• Analytics / crash reporting tools to understand usage and fix issues (if enabled).
• Legal authorities if required by law, court order, or to protect rights and safety.

• We use appropriate technical and organizational measures to protect your data.
• Passwords are stored using secure hashing and are not visible to our staff.
• No system is 100% secure, but we continuously work to improve protections.

• We keep personal data only as long as needed to provide the service and for legitimate business purposes.
• We may retain certain records (e.g., payment/invoice records) for legal or accounting obligations.
• When data is no longer needed, we delete or anonymize it where feasible.

Depending on your location and applicable law, you may have rights such as:

• Access your personal data and request a copy.
• Correct inaccurate or incomplete data.
• Request deletion of your account and personal data (subject to legal retention requirements).
• Object to certain processing or request restriction (where applicable).
• Withdraw consent where processing is based on consent.

Skill Zone is intended for educational use. If the Platform is used by minors, it should be under the supervision of a parent/guardian where required by law. We do not knowingly collect personal data from children without appropriate consent.

Your data may be processed on servers located in different countries depending on our hosting providers. Where required, we apply safeguards to protect your information during transfers.

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, and the “Last updated” date above will reflect the effective date.

If you have questions or privacy requests, contact us:

• Email: khaled.roshdyy.93@gmail.com
• Phone: +201026558082